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Request for your kind consideration: I completely empathize with the need to tier your pricing based on features, and have certain items that one only gets for
by boyd 8y ago
Request for your kind consideration: I completely empathize with the need to tier your pricing based on features, and have certain items that one only gets for "contact us"-level pricing.
But, I am very bummed out every time I see a startup where SSO is that feature. SAML/Okta, fine, whatever. But, it'd be really nice for any little startup to be able to let their users log in with G Suite and get two factor and all of the other security niceties that come with it. Letting folks adopt security best practices shouldn't cost them money (and isn't really core to your value prop). Just my two cents.
Ps. With GDPR coming into effect, and all the surrounding brouhaha, this is particularly important as many of your use cases are going to be piping around and manipulating user data.
- amanzi 8y agoI agree - I often see companies offer security features for "premium" customers only. This is the wrong approach and I wish more services focused on security first and then price the premium features accordingly.
- ggg9990 8y agoThe problem is that security is often the feature that has the biggest gap between how much the end user cares about it and how much the IT buyer cares about it, which makes it perfect as an upsell.