You're a diamond in the rough, my friend. So true that most the time people are nicer than you'd expect. The unfair criticisms can be seen as a flaw with that

You're a diamond in the rough, my friend. So true that most the time people are nicer than you'd expect. The unfair criticisms can be seen as a flaw with that person, if they are indeed unfair. The fair criticisms were probably known about anyway, and it says that someone actually cares about the product. Yes. I think when I get more communication with customers it might even be motivating.