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Mike Mullane’s “Normalisation of Deviance” talk to a group of firefighters[1] is relevant here. He describes how the Challenger shuttle disaster happened despit
by Sidnicious 8y ago
Mike Mullane’s “Normalisation of Deviance” talk to a group of firefighters[1] is relevant here. He describes how the Challenger shuttle disaster happened despite internal memos about the problem years prior.
The message of the talk is, essentially, that a person or team can get used to ignoring their own standards when under pressure.
[1]: https://youtube.com/watch?v=Ljzj9Msli5o https://youtube.com/watch?v=Ljzj9Msli5o