that’s causing companies trouble because it’s not entirely clear right now what information residents will request, what format that information needs to be in,

that’s causing companies trouble because it’s not entirely clear right now what information residents will request, what format that information needs to be in, how to locate it and package it, and whether new infrastructure needs to be created to manage this request pipeline. Personal info is a somewhat nebulous concept, and the fact that experts are describing the GDPR as “staggeringly complex” is not making it easy to cover all the bases. (Granted, companies have had two years to prepare for this.) That is bollocks. The most stupid excuse I have ever read.