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Google quickly fixed the issue caused by the person putting it in the bathroom and causing the button to stick. The person that it happened to got a pre-releas

Google quickly fixed the issue caused by the person putting it in the bathroom and causing the button to stick. The person that it happened to got a pre-release version. Google even went to the persons house on a Friday evening to resolve. The person found the problem on the same day. None of the units sold to the general public had the issue. Realize Google literally dropped everything to take care of the issue. Now that is what you want to see. The reason you buy a Google Home is because they provide a much better user experience and why Google has already passed Amazon even though they did not get to the market until 2 years later. "Google takes top spot in global smart speaker market, HomePod nowhere to be found" https://appleinsider.com/articles/18/05/23/google-takes-top-spot-in-global-smart-speaker-market-homepod-nowhere-to-be-found https://appleinsider.com/articles/18/05/23/google-takes-top-... We started with an Echo and then purchased the Google Home and then several more Google Homes. My son had graduation earlier this week at an arena that has a name that is difficult to pronounce. It is named after someone that gave a lot of money to the University. There was also a MLB game that night that started 15 minutes later than the graduation. Walking through the kitchen asked drive time thinking no problem as people are leaving the city usually not going to the city. Google got it the first try and gave drive time which was 2x more than normal. Google saved my butt as quickly got ready and left and would not have otherwise. Asking our Echo and Siri the same question and neither could handle. That is why you buy the Google Home. Well also because of new things like Duplex coming. https://www.youtube.com/watch?v=bd1mEm2Fy08 https://www.youtube.com/watch?v=bd1mEm2Fy08 Google is just so far ahead in every layer of the AI stack and just going to be able to provide a far superior product.

ocdtrekkie 8y ago
Google took the top spot because they're giving them away for free. Sales numbers are easy to pad, see the New York Times Bestseller lists woes in that regard.
- jacksmith21006 8y ago
  Wish they were giving away for free. Really wish they would just discount the Max a little. Have one but want a second. Echo was out 2 years longer and Google already passed as they are just a lot smarter and easier to use. It is that Google AI is just superior in every layer of the stack. Can't wait for Duplex. https://www.youtube.com/watch?v=bd1mEm2Fy08 https://www.youtube.com/watch?v=bd1mEm2Fy08 Once Google leads in an area they do not give it up. Something I just love about Google is they never rest and will just keep innovating. The new voices are incredible. You can not tell the difference between the machine and a human any longer. We started with the Echo but then purchased a Google Home and more Google Homes. Looks like made the right decision on which to standardize on.

ocdtrekkie 8y ago

Google took the top spot because they're giving them away for free. Sales numbers are easy to pad, see the New York Times Bestseller lists woes in that regard.

jacksmith21006 8y ago
Wish they were giving away for free. Really wish they would just discount the Max a little. Have one but want a second. Echo was out 2 years longer and Google already passed as they are just a lot smarter and easier to use. It is that Google AI is just superior in every layer of the stack. Can't wait for Duplex. https://www.youtube.com/watch?v=bd1mEm2Fy08 https://www.youtube.com/watch?v=bd1mEm2Fy08 Once Google leads in an area they do not give it up. Something I just love about Google is they never rest and will just keep innovating. The new voices are incredible. You can not tell the difference between the machine and a human any longer. We started with the Echo but then purchased a Google Home and more Google Homes. Looks like made the right decision on which to standardize on.