Tangential point, but you would think that Amazon would have immediately given this woman the refund she asked for, rather than instead offering to take her thr

Tangential point, but you would think that Amazon would have immediately given this woman the refund she asked for, rather than instead offering to take her through a technically complex de-provisioning process. It just makes them look even worse during the inevitable bad publicity that they had to know they were going to get from this.