Is your best guess at why this might impact someone's trust in Amazon products really that people would think it was an intentional design choice? (Seems kind o

Is your best guess at why this might impact someone's trust in Amazon products really that people would think it was an intentional design choice? (Seems kind of straw-man-y.) If not, then you should generally address the part that will matter to people -- not whether this was on purpose, but what issues caused it and how will they be fixed.