One thing to note, whilst article claims that nobody would utilise the substitution clause, this is false. It's unusual, but it does happen. I work for a busine

One thing to note, whilst article claims that nobody would utilise the substitution clause, this is false. It's unusual, but it does happen. I work for a business with Deliveroo couriers as customers, and it's occasionally asked by some of them whether we support substitute drivers.