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By that logic McDonalds, Home Depot and Walmart would have been out of business decades ago. Local store turn over has zero indication of management.

nickpsecurity 8y ago
It does when the employees leaving were high-performance workers saying they're leaving due to management. Those that left for Kroger's competitors say they're not as bad. Quick example from local Kroger: 1. They cut staff to almost nothing. On some holidays, there were 2 stockers visible in a store with 20 isles. Stuff is empty everywhere. Dept heads I interviewed said they get "no hours" and were told it was just "bad productivity." 2. Response from corporate office was to hire more managers to do the stocking. So, they think it's cheaper to have manager's do clerk work. Corporate people even come stock before audits. 3. Corporate office sends 10-20 people af a tine to "fix" stores with "process compliance," "policies," and so on. The workers say they re-explain the basics of their job like they're dumb and nitpick them over side jobs. Those that went to Walmart and Target said the new bosses mainly let them do their job. They also have staff for stocking. 4. Workers constantly generate ideas to improve stores. Customer satisfaction and sales go up. Corporate tells them to knock it off to follow "the Process" since it's what customers "want." Numbers go back down. Managers claim workers were at fault since the Process works. Like a cult. 5. Corporate controls everything remotely with many policies made by people with no experience. They control how things are laid out, what is stocked, in what order, how much, with what on a dolly, and so on. Workers are expected to be robots. If this process fails, it's the workers that failed. 6. Their tech is garbage, too. They buy a lot of overpriced stuff that doesnt work like the AI controlling registers. The supervisors do it better. I think the handhelds run SCO OpenServer for terminal stuff. Remember SCO? ;) 7. Currently, lots of their equipment is breaking at the nearby stores with them not replacing or fixing it. Workers are sharing stuff adding overhead. None of this happens at Publix or Costco. They invest in workers, treat them well, let them help innovate, reward them for good work, and so on. They've performed better in most metrics with low turnover. Kroger does the opposite. So, even good veterans are leaving since they're set up to fail every day and mistreated. The union benefits are the only reason veterans I interviewed that stayed were staying.

nickpsecurity 8y ago

It does when the employees leaving were high-performance workers saying they're leaving due to management. Those that left for Kroger's competitors say they're not as bad. Quick example from local Kroger: 1. They cut staff to almost nothing. On some holidays, there were 2 stockers visible in a store with 20 isles. Stuff is empty everywhere. Dept heads I interviewed said they get "no hours" and were told it was just "bad productivity." 2. Response from corporate office was to hire more managers to do the stocking. So, they think it's cheaper to have manager's do clerk work. Corporate people even come stock before audits. 3. Corporate office sends 10-20 people af a tine to "fix" stores with "process compliance," "policies," and so on. The workers say they re-explain the basics of their job like they're dumb and nitpick them over side jobs. Those that went to Walmart and Target said the new bosses mainly let them do their job. They also have staff for stocking. 4. Workers constantly generate ideas to improve stores. Customer satisfaction and sales go up. Corporate tells them to knock it off to follow "the Process" since it's what customers "want." Numbers go back down. Managers claim workers were at fault since the Process works. Like a cult. 5. Corporate controls everything remotely with many policies made by people with no experience. They control how things are laid out, what is stocked, in what order, how much, with what on a dolly, and so on. Workers are expected to be robots. If this process fails, it's the workers that failed. 6. Their tech is garbage, too. They buy a lot of overpriced stuff that doesnt work like the AI controlling registers. The supervisors do it better. I think the handhelds run SCO OpenServer for terminal stuff. Remember SCO? ;) 7. Currently, lots of their equipment is breaking at the nearby stores with them not replacing or fixing it. Workers are sharing stuff adding overhead. None of this happens at Publix or Costco. They invest in workers, treat them well, let them help innovate, reward them for good work, and so on. They've performed better in most metrics with low turnover. Kroger does the opposite. So, even good veterans are leaving since they're set up to fail every day and mistreated. The union benefits are the only reason veterans I interviewed that stayed were staying.