I loved his 'the Mom test' link to Rob Fitzpatrick's 'how to get feedback when your customers are lying' video [0]. It reminds me of an old Jakob Nielsen post a

I loved his 'the Mom test' link to Rob Fitzpatrick's 'how to get feedback when your customers are lying' video [0]. It reminds me of an old Jakob Nielsen post about user testing. You need to watch users actually using the product without your help, but you can probably get away with only 5 users [1]. [0]: https://www.youtube.com/watch?v=O_xjb7LB7VY https://www.youtube.com/watch?v=O_xjb7LB7VY [1]: https://www.nngroup.com/articles/why-you-only-need-to-test-with-5-users/ https://www.nngroup.com/articles/why-you-only-need-to-test-w...