I've heard this so often, especially from my boss - whoever this is. I come to the conclusion this is just a lame excuse because the people feel out of control

I've heard this so often, especially from my boss - whoever this is. I come to the conclusion this is just a lame excuse because the people feel out of control and overwhelmed when using this kind of software. It is heavily Java based and to those who never touched javac, the Stack traces must look both intimidating and ridiculous. On the other hand, processing data over several steps with a homegrown solution needs a lot of programming discipline and reasoning, otherwise your software turns into an unmaintainable and unreliable mess. In fact this is the case where I work right now...