Returns initiated through a representative aren’t tallied, at least that was true upto about mid 2017. It’s also not just how many returns or even the monetary

Returns initiated through a representative aren’t tallied, at least that was true upto about mid 2017. It’s also not just how many returns or even the monetary amount of them it’s a much more complex pattern which takes into account the return patterns of other users which have purchased that items and other simmilar items.