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Virgin is very poor experience and they de facto have monopoly on fiber in some areas and that enables them to piss on customers who cannot get any alternative.
by merinowool 8y ago
Virgin is very poor experience and they de facto have monopoly on fiber in some areas and that enables them to piss on customers who cannot get any alternative.
Recently I had a fault and I was 3 weeks without the internet. I am sure that could have been resolved quicker, but their staff was completely incompetent.
Cherry on the cake - I am also nowhere near the advertised speed.
- simonbarker87 8y agoFunny how we all have different experiences, I have been with them for 10 years (and longer before that in a shared student house) and can’t praise them enough. Much better than the experience we had with BT in the early days of starting the business.