> he's been pretty ineffective and his primary strategy is to say "we're sorry we have to do better". It's lots of excuses, that's not good leadership material

> he's been pretty ineffective and his primary strategy is to say "we're sorry we have to do better". It's lots of excuses, that's not good leadership material in my book. That is incredible leadership from a capitalistic perspective. Look at other business leaders like Tony Hayward of BP or John Stumpf of Wells Fargo. Getting away with atrocities under the banner of "We're sorry" is not easy. It takes years of practice and a highly orchestrated performance on Capitol Hill and other places.