4 ms·
> An argument can be made the rental is worth it for the ability to tell them "if I can't get x speed off this Ethernet port, it's your fault, hands down, so fi
by cptskippy 8y ago
> An argument can be made the rental is worth it for the ability to tell them "if I can't get x speed off this Ethernet port, it's your fault, hands down, so fix it".
Unless you hook the modem directly up to the cable coming from the pole/ground then they can always blame the cabling in your house.
Even when Comcast sends a tech out to your house to punch holes in the walls, floor, and ceiling to install cables they don't guarantee that install.
I had an issue years ago and Comcast insisted it was an issue with my house cabling and refused to do anything but send a tech out at my expense. When he knocked on the door I lead him around to the side of my house where the cable came down from the pole. I had my modem sitting there on a bucket plugged into that cable and an extension cord powering it. It wasn't until I showed him with my laptop plugged directly into the Ethernet port that it wasn't establishing a signal lock that they sent a bucket truck out to inspect the lines and fix the problem.