> "if I can't get x speed off this Ethernet port, it's your fault, hands down, so fix it" I'd happily cough up the cost of router rental for this ability, but

> "if I can't get x speed off this Ethernet port, it's your fault, hands down, so fix it" I'd happily cough up the cost of router rental for this ability, but I never seem to get it. With my own router, support calls stonewall when the rep blames my router. Without it, they persist a little longer and then generally shrug and say they have no further solutions and it's probably a temporary issue. I'm used to getting 1/2 of the speed I pay for, that's happened with every ISP I've ever had, but lately Comcast has been moving down towards 1/5 and raising prices. I'd be willing to go back to a rented router to get that fixed, but at the moment it looks like their retention department will be my best hope.