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In my case, my service issue was MY router. If I had unplugged my own router before the tech arrived, he would have been A) confused and B) unable to help me.
by josefresco 8y ago
In my case, my service issue was MY router. If I had unplugged my own router before the tech arrived, he would have been A) confused and B) unable to help me.
- w0m 8y agoIn that case, you would have saved time from a service visit by diagnosing your router as bad before the tech arrived :) But again, all comes down to where you want to allocate your personal effort. Simply handing off issues can be a significant mental relief, even for trivial things.