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My question is how do I tell if I'm not addressing a real pain point vs. the pain point is real, it is the product/execution/marketing that sucks Sounds like y
by michael_dorfman 16y ago
My question is how do I tell if I'm not addressing a real pain point vs. the pain point is real, it is the product/execution/marketing that sucks
Sounds like you need to survey some of your users/former users to ask them about their experiences.
Presumably, if your product was making them money, they'd still be using it-- which would indicate that there's a problem on the execution side.
Coincidentally, I may be in your niche; I have an e-commerce site in the online retail market (selling books.) If you post a link to your site, I can put my "user" hat on, and take a look.
- fezzl 16y agoHi, we are at http://www.zuupy.com http://www.zuupy.com, we appreciate any feedback at all. Also, surveying our users/former users is something we do frequently, though response rates can always be improved.
- michael_dorfman 16y agoI'll send you an email with my thoughts.