3 ms·
Non-expert here, but I wonder if the obscurity actually points to an machine learning-based solution at Google's end. Let's say that Google has developed a dee
by gwerbret 8y ago
Non-expert here, but I wonder if the obscurity actually points to an machine learning-based solution at Google's end.
Let's say that Google has developed a deep learning paradigm to identify -- and ban -- low-value users who violate their ToS. The low-value group would probably include all non-paying users, as well as small G Suite accounts. Let's also say that the paradigm was deployed as an automated solution, since it was 99% accurate during testing at picking out ToS violators, though the exact percentage doesn't really matter. I would imagine that the relevant Google execs did a cost-benefit analysis, and figured that the PR hit and revenue loss associated with a liberal and fully automated use of the banhammer against all supposed ToS violators -- including the 1% that were false positives -- was justified by the benefits to Google's bottom line.
Based on this possibility, it seems likely that Google employees would not _know_ why the banhammer fell in any particular instance -- nor would they care to know, since that would involve digging through the data to figure out which events triggered a positive hit in their machine learning implementation. It presumably wouldn't be worth Google's time and effort on behalf of users already classified as "low-value".
This might also explain why, as mentioned in another post, it took a few days for the banhammer to fall on a start-up, after a dev with a "poisoned" Google account joined the team. Presumably it took those few days worth of traffic and usage data for ToS-Hammer(tm) to figure that the dev had spawned new accounts elsewhere.
Again, I'm not an expert, so pardon any flaws in the relevant logic.
- fauigerzigerk 8y agoThis seems realistic, if it's not like that today it may soon be. But I think this is exactly the sort of scenario that doesn't go together with all the claims of responsible use of AI powers. Given the oligopolistic structure of the industry, throwing an unlucky minority under the bus without recourse just because it's statistically "rational" will not hold up. I think Google knows that and there will be some sort of more systematic fix (compared to reddit posts and friends at Google). Some AI algorithms can explain how they came to the conclusion they came to and why not have a paid support option as well.