I pay $5 a month for a custom domain gmail account and last year I had an issue connecting to their POP3 service. Opened a support ticket and got extremely high

I pay $5 a month for a custom domain gmail account and last year I had an issue connecting to their POP3 service. Opened a support ticket and got extremely high quality support immediately. Basically, my experience was the opposite of all the horror stories which always get echoed in these support threads.