4 ms·

One bad support rep interaction doesn't sink the security model of the company. If they were lying in their documentation, or the software itself, that would b

• cheeze 8y ago
  Agreed. This just reads like a bad rant.
  • danek 8y ago
    Yeah I couldn’t finish it. Was there anything of substance other than he got bad info from a rep on Twitter?
    • Springtime 8y ago
      The blog author additonally emailed support with a lengthy overview of the changes and reponse from the rep and received the reply that v6 of their product has always been a cloud subscription only offering, which according to the author's experience was not the case. The primary contention of the blog post and the tl;dr is v6 of the product allowed for a 'local' vault until a particular build and AgileBits isn't being open about this change, which the author feels is some slippery slope to other, hypothetical compromises.
  • cottsak 8y ago
    True. But HN does invite this kind of thing.. I didn't finish it either. AgileBits are trying to change their business/revenue model and that transition is not suiting this user. Shame for AgileBits but you can't please everybody. One thing I noticed is that he's not happy to have his encrypted password file in the AgileBits cloud. This is the way LastPass works too. I get some folks don't prefer this but I don't see it as a major risk. If you're using any reputable password manager (a set that includes 1Password IMO) then you're 100x safer than the mainstream even using the vendors cloud hosting.