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Amazon is so convenient and has such good customer service that they've made me care less about pricing. On the other hand, they've made me care more about cou
by nugget 8y ago
Amazon is so convenient and has such good customer service that they've made me care less about pricing.
On the other hand, they've made me care more about counterfeit goods. I've received a few this year already. What's scary is that on some health items - like vitamins - if you're ordering for the first time, how would you even know what the real thing is supposed to look like?
I now try to order items directly from the manufacturer or authorized distributor whenever possible, simply to avoid counterfeit risk. Kohl's for clothing and LifeExtension for vitamins. Ironically I have more faith in these retailers because their traditional single-source supply chains are less efficient than Amazon's crowd-sourced/FBA model. Less efficient and therefore more trustworthy. Maybe this is one of the few ways David can beat Goliath.
There also seems to be broader opportunities in this area around supply chain integrity that's transparent to and verifiable by end consumers.
- dominotw 8y agoYeah me too. I got knockoff shoes last month. And they rejected my review saying so
- CamelCaseName 8y agoDid you file an A-z claim? This is the best way to trigger the suspension of a fraudulent seller and the review of an ASIN.
- dominotw 8y agooh interesting. Didn't know this exists. thank you.
- mrsteveman1 8y ago> On the other hand, they've made me care more about counterfeit goods. This is the one that's starting to really surprise me. You generally expect there to be counterfeit versions of items that are expensive or easy to replicate, but I've now received counterfeit: * Burts Bees face wipes * 3M command strips * Curad alcohol prep pads ... and quite a few others. The alcohol prep pads were the most unexpected, but also the easiest to spot because I buy them all the time at Costco and other stores.