5 ms·

I lost faith in 1Password when they forced me into the subscription model despite paying full price for the product years ago

chorsestudios 8y ago
Came here to say this. I lost a lot of customer loyalty for 1Password after they did this to me. Unless I missed it, no mention of the price of version 7 in the blog post.
- preya2k 8y ago
  They announced a price for the windows version. It will be $65, and you get a $25 discount if you've been using the beta version. I assume Mac licenses will cost the same. Source: https://blog.agilebits.com/2018/03/20/introducing-1password-7-beta-for-windows/ https://blog.agilebits.com/2018/03/20/introducing-1password-...
acdha 8y ago
How did they force you into the subscription model?
- bdcravens 8y ago
  This. You can still use it with local vaults or sync with something like Dropbox.
  - maxgee 8y ago
    Not on windows.
    - MrBMT 8y ago
      1Password 7 re-adds local vault support to Windows for standalone license users at the very least. Not sure about subscription users... as there seems to be conflicting information about this.
- hs86 8y ago
  They needed to rewrite their Windows version from scratch multiple times and their first major release from this rewrite marathon was 1 Password 6 which had no support for local vaults. This looked like a clear deprecation of their local vault support but their Mac and Android versions never dropped support for those. I don't know if AgileBits ever planned to drop that from the other versions but after some vocal feedback from their users they stated that local vaults will remain. The upcoming 1 Password 7 is the first release after the rewrite to support local vaults again on Windows. (BTW, their previous Version 4 for Windows with local vaults was still supported during the 1 Password 6 timeline. Afair, they stopped to sell stand alone licences for those after a while.)
  - nugget 8y ago
    They lost me over this issue too. It felt like they only decided to support local vaults again because there were so many complaints from loyal users about the deprecation, which makes me think at some point they may try to end-of-life it again. I wouldn't mind paying for a new license every few years, but I don't want anything on their cloud.
SirensOfTitan 8y ago
I don’t really get this perspective. You can continue using the version of 1Password that you bought without issue. The expectation that your purchase years ago should entitle you to updates forever is pretty ridiculous.
- Barrin92 8y ago
  when utility or productivity tools are offered at a fairly steep price point as 1password was people usually have a reasonable expectation to receive long-term upgrades. It's not ridiculous at all because it generally is the norm.
  - SirensOfTitan 8y ago
    I spent around 45-50 dollars in 2013 for the Windows+Mac Bundle and iOS apps. 1Password 7 is the first paid in my experience using the software, which is vital to me every day. Roughly 10 dollars a year for a critical utility software isn't "fairly steep," and I also fail to understand how so many years of free updates imply any type of "reasonable" expectation of long term updates.
    - Barrin92 8y ago
      it's pretty steep in comparison to the alternatives in the market. What does 1password offer that the free version of lastpass does not?
      - roustem 8y ago
        Better security and better user experience to start with. Unlike most of competing products, 1Password encrypts pretty much all information, including vault names, item titles, URLs, tags. It is easier to list what's not encrypted. It is also probably the only product using SRP. Now check out what information is sent in plaintext or base64-encoded in other products.
        8y ago
pier25 8y ago
I agree. See my comment here: https://news.ycombinator.com/item?id=17113765 https://news.ycombinator.com/item?id=17113765

chorsestudios 8y ago

Came here to say this. I lost a lot of customer loyalty for 1Password after they did this to me. Unless I missed it, no mention of the price of version 7 in the blog post.

preya2k 8y ago
They announced a price for the windows version. It will be $65, and you get a $25 discount if you've been using the beta version. I assume Mac licenses will cost the same. Source: https://blog.agilebits.com/2018/03/20/introducing-1password-7-beta-for-windows/ https://blog.agilebits.com/2018/03/20/introducing-1password-...

acdha 8y ago

How did they force you into the subscription model?

bdcravens 8y ago
This. You can still use it with local vaults or sync with something like Dropbox.
- maxgee 8y ago
  Not on windows.
  - MrBMT 8y ago
    1Password 7 re-adds local vault support to Windows for standalone license users at the very least. Not sure about subscription users... as there seems to be conflicting information about this.
hs86 8y ago
They needed to rewrite their Windows version from scratch multiple times and their first major release from this rewrite marathon was 1 Password 6 which had no support for local vaults. This looked like a clear deprecation of their local vault support but their Mac and Android versions never dropped support for those. I don't know if AgileBits ever planned to drop that from the other versions but after some vocal feedback from their users they stated that local vaults will remain. The upcoming 1 Password 7 is the first release after the rewrite to support local vaults again on Windows. (BTW, their previous Version 4 for Windows with local vaults was still supported during the 1 Password 6 timeline. Afair, they stopped to sell stand alone licences for those after a while.)
- nugget 8y ago
  They lost me over this issue too. It felt like they only decided to support local vaults again because there were so many complaints from loyal users about the deprecation, which makes me think at some point they may try to end-of-life it again. I wouldn't mind paying for a new license every few years, but I don't want anything on their cloud.

SirensOfTitan 8y ago

I don’t really get this perspective. You can continue using the version of 1Password that you bought without issue. The expectation that your purchase years ago should entitle you to updates forever is pretty ridiculous.

Barrin92 8y ago
when utility or productivity tools are offered at a fairly steep price point as 1password was people usually have a reasonable expectation to receive long-term upgrades. It's not ridiculous at all because it generally is the norm.
- SirensOfTitan 8y ago
  I spent around 45-50 dollars in 2013 for the Windows+Mac Bundle and iOS apps. 1Password 7 is the first paid in my experience using the software, which is vital to me every day. Roughly 10 dollars a year for a critical utility software isn't "fairly steep," and I also fail to understand how so many years of free updates imply any type of "reasonable" expectation of long term updates.
  - Barrin92 8y ago
    it's pretty steep in comparison to the alternatives in the market. What does 1password offer that the free version of lastpass does not?
    - roustem 8y ago
      Better security and better user experience to start with. Unlike most of competing products, 1Password encrypts pretty much all information, including vault names, item titles, URLs, tags. It is easier to list what's not encrypted. It is also probably the only product using SRP. Now check out what information is sent in plaintext or base64-encoded in other products.
      - 8y ago

pier25 8y ago

I agree. See my comment here: https://news.ycombinator.com/item?id=17113765 https://news.ycombinator.com/item?id=17113765