I agree with you. Root cause analysis should be informed by an understanding of complex, dynamic systems. The article's assumption, however, that RCA and system

I agree with you. Root cause analysis should be informed by an understanding of complex, dynamic systems. The article's assumption, however, that RCA and systems thinking are somehow at odds is incorrect. Root cause doesn't necessarily, as the author implies, mean a single, isolated cause. It can designate the linking of "multiple contributors" as the author advocates.