> So not only is there a difference in shipping cost, but > when it arrives at the border, their country makes it even > more expensive for the customer... di

> So not only is there a difference in shipping cost, but > when it arrives at the border, their country makes it even > more expensive for the customer... discouraging them from > ordering from the US in the future. Note that a customer living (let's say) in Europe is supposed to pay VAT on everything regardless of the origin, so it's not like the US company is treated differently. In fact until recently it was the other way for online services (AWS for example) because some of them were not adding VAT, giving them an advantage to their European counterparts. (Edit: this of course applies to final customers, for business customers it is a completely different matter).