4 ms·
This one still stings, even though it was years ago. I built and ran a mobile sports news application, we amassed millions of users and were written up in sever
by jezzadebate 8y ago
This one still stings, even though it was years ago. I built and ran a mobile sports news application, we amassed millions of users and were written up in several publications.
One day our AdSense account was disabled, no warning, no nothing. We had never resorted to a single 'trick' or 'hack'. Nobody at Google could even tell us what exactly we were supposedly accused of.
After months of escalation, the final word was "we cannot tell you what you have allegedly done, we will not re-instate your account, you may not appeal any further".
- Zhenya 8y agoDid you involve legal council?
- p49k 8y agoI was once banned from a large company's (not Google's) ad program for alleged click fraud and was told there was no appeal process and that they would not be providing additional information. After demanding proof, I was told that they would not provide it due to trade secrets. However, I didn't give up. I was eventually able to convince them to give me proof by being extremely annoying and repeatedly e-mailing the CEO and others in the company until they relented. The "proof" they had was one of the most ridiculous misunderstandings of how the web works that I've ever seen; it's as if their click fraud department was run by someone who had no computer skills beyond using Excel. I wrote a comprehensive document explaining what happened in the scenario they saw, why it happened, how to prevent it, and admonished them for stonewalling me on something that was so clearly not my fault and not an instance of click fraud. As a result, they reinstated me and paid my earnings, but I feel terrible for what I'm sure were hundreds of other people who were wrongly terminated and weren't able to get a response from them like I did.
- highace 8y agoCan you go into more detail about the proof or technique they thought you were using?