I feel that the main issue is the lack of open and direct communication with the users. Sure, making the paywall opt-in by default increases conversions. But y

I feel that the main issue is the lack of open and direct communication with the users. Sure, making the paywall opt-in by default increases conversions. But you still have to tell the user about it rather have them discover one day that a lot of their documents are no longer being read. That sucks.