Remember, actually calling someone is the last resort. If google can make a reservation for you online then it will do that first. If they have to call, I susp

Remember, actually calling someone is the last resort. If google can make a reservation for you online then it will do that first. If they have to call, I suspect that it isn't 100% without human intervention. I am reminded of "Samantha West" the telemarketer "bot" that will robocall people and respond to people. It turns out it isn't a bot at all but someone pushing buttons on a soundboard to play the appropriate prerecorded response. http://newsfeed.time.com/2013/12/17/robot-telemarketer-samantha-west/ http://newsfeed.time.com/2013/12/17/robot-telemarketer-saman... It would be pretty easy for the small number of times that google can't make a reservation online for you to pay some people in a call center to do this.