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I worked at a domain registrar for over ten years. Every day I would have to deal with a call from some irate customer who's business was down because they forg
by hellweaver666 8y ago
I worked at a domain registrar for over ten years. Every day I would have to deal with a call from some irate customer who's business was down because they forgot to renew the domain. This was after we would send them emails, starting a month before the renewal was due and then more frequently the closer they got to the renewal date. Many times they wouldn't even notice until the domain had passed the grace period, fully expired and been snatched up by some scalper and replaced with adverts.
Then they would be on the phone claiming to be losing thousands of pounds for every minute the website was offline and how it needed to be resolved right now or they would be sending in their lawyers.
If your business resolves around having a functional website, make sure you have a solid domain renewal plan in place and are hosting with a trustworthy registrar.
- dheera 8y ago> This was after we would send them emails Did your e-mails look like spam by any chance? e.g. contain images, look like newsletters, contain tracking pixels, etc. -- most such e-mails get auto-deleted on my end.