The difference is that people use most software for a combination of reasons that don't usually impact the game industry. The first reason is that the programs

The difference is that people use most software for a combination of reasons that don't usually impact the game industry. The first reason is that the programs often help them complete important tasks. Some of them couldn't be accomplished otherwise. The second is that there are lots of industry standard apps that aren't even that good, but its the standard that everyone uses so everyone keeps using it. There are lots of other reasons but these are the ones that immediately come to mind. If people don't enjoy playing a game, they aren't going to play it.