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Mine go down fairly regularly. I have even been cut a check for adding cars to my insurance.
by mostlyskeptical 8y ago
Mine go down fairly regularly. I have even been cut a check for adding cars to my insurance.
- brewdad 8y agoAre you changing insurance companies regularly? Why would an insurance company have any reason to reduce your rates unless legally required to? Even if they've been overcharging you for years compared to competitors, if you aren't calling them up and threatening to change insurers, why would they ever give you money back?
- frockington 8y agoProbably the same reason airplanes have frequent flyer miles. If a customer has proven to be low hassle you don't want to lose them
- extr 8y agoYes, if it gets to the point where they've already shopped around you're going to be paying a much higher price to retain that customer, than if you simply gave them a reasonably competitive premium or deserved discount. Insurance companies are not like cable, customers are free to switch to one of many options at any time. Acquisition and churn costs are huge problems.