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(A) Make it really obvious how to contact you via email. (B) Answer the emails... Quickly, positively, and gratefully. (C) Create a FAQ and make that easy to
by johnm 18y ago
(A) Make it really obvious how to contact you via email.
(B) Answer the emails... Quickly, positively, and gratefully.
(C) Create a FAQ and make that easy to find.
(D) Update the FAQ as you answer emails.
(E) Update your site based on the feedback.