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I worked on payments at Uber for 2 years, so I know there is unavoidable complexity in operating at a global scale. I would argue payments is harder at Uber esp

I worked on payments at Uber for 2 years, so I know there is unavoidable complexity in operating at a global scale. I would argue payments is harder at Uber especially on the remittance side compared to Airbnb but obviously I’m biased. I would agree that money engineering is probably the hardest problem they have. But unlike Uber they don’t have any realtime/streaming/GPS-dependent tech. So outside of payments it’s not clear what “interesting” engineering problems they really have, which means throwing engineers and designers to work on pet projects they’ve convinced themselves is really important to the future of the company but are just...pet projects.

jensvdh 8y ago
Airbnb handles hosts and guests paying each other in different currencies. They're also active in 190+ countries. I would say their payments system is more complex than most companies.
- dx034 8y ago
  Setting up payment interfaces in each currency takes a while but matching isn't hard. FX streams are easy to get, the algorithms to convert currencies so that you avoid exposure are not complicated. It's probably mostly keeping all interfaces to payment vendors working.
ovao 8y ago
As any company grows, I’d argue that solidifying their identity becomes increasingly more important. Hence, a custom typeface they can use to distinguish the brand. Whether it will be successful or worth the effort and expense is a different discussion. It seems like a well-designed and cohesive set of fonts, but otherwise unremarkable (in my opinion).
woah 8y ago
Brand is all they have, since the app is so simple. Saying that a typeface in an app is wasteful is like saying it’s wasteful for Starbucks to commission their own chairs.
- rotub 8y ago
  ...and does Starbucks commission their own chairs? Serious question
  - KineticLensman 8y ago
    Yes, as in their purple chair [0] [0] https://news.starbucks.com/news/how-a-purple-chair-changed-the-way-we-drink-coffee https://news.starbucks.com/news/how-a-purple-chair-changed-t...

jensvdh 8y ago

Airbnb handles hosts and guests paying each other in different currencies. They're also active in 190+ countries. I would say their payments system is more complex than most companies.

dx034 8y ago
Setting up payment interfaces in each currency takes a while but matching isn't hard. FX streams are easy to get, the algorithms to convert currencies so that you avoid exposure are not complicated. It's probably mostly keeping all interfaces to payment vendors working.

ovao 8y ago

As any company grows, I’d argue that solidifying their identity becomes increasingly more important. Hence, a custom typeface they can use to distinguish the brand. Whether it will be successful or worth the effort and expense is a different discussion. It seems like a well-designed and cohesive set of fonts, but otherwise unremarkable (in my opinion).

woah 8y ago

Brand is all they have, since the app is so simple. Saying that a typeface in an app is wasteful is like saying it’s wasteful for Starbucks to commission their own chairs.

rotub 8y ago
...and does Starbucks commission their own chairs? Serious question
- KineticLensman 8y ago
  Yes, as in their purple chair [0] [0] https://news.starbucks.com/news/how-a-purple-chair-changed-the-way-we-drink-coffee https://news.starbucks.com/news/how-a-purple-chair-changed-t...