at the very least, it seems like it should be an option. I mean, sure, you are right that some people are probably depending on their zipcar, and would prefer

at the very least, it seems like it should be an option. I mean, sure, you are right that some people are probably depending on their zipcar, and would prefer to keep getting charged (and have it go to collections) than to have the account canceled... however, how long will zipcar keep the account active, really? I mean, collections on that sort of thing have got to have way less than a 50% success rate, so if they leave your account active for another month (I'm assuming zipcar is pre-paid) they aren't getting paid much for that last month. It might be better from their perspective to take an approach more like mine. However, I think for most of us, the zipcar account isn't such a huge deal (I can always hit avis, enterprise, or get a cab if it's an emergency and I don't have friends.) I know, personally, that I'd really prefer to have my zipcar account (if I had one) terminate upon non-payment, rather than hit collections. This is an issue I've thought a lot about; right now, my policy is to warn and then shut you off, in fact, one of the reasons I use paypal is that I can only ask you for money. I can't pull. This makes billing mistakes on my part much less of a big deal. For most of my customers, I think this is probably the right thing. But yeah, it probably would be good to allow them a choice. But yeah, for many of us, especially for pre-paid services, the assumption is that if I stop paying you, you will just cut me off. considering how many subscriptions I have (and the difficulty of canceling some of them) I think that's quite reasonable. Hell, I periodically change my credit card number to make sure all the 'package deals' I get when I sign up for stuff I actually want from someone shady, like, say, a bank, get canceled.