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They have developed a reputation for having poor, unresponsive consumer support. Try doing a twitter search for @coinbasesupport. At any given time, it's a horr
by jbaudanza 8y ago
They have developed a reputation for having poor, unresponsive consumer support. Try doing a twitter search for @coinbasesupport. At any given time, it's a horror show.
I personally discovered this after a time sensitive transaction took about 48 hours to complete because of a buggy deploy on their end. The only reason it didn't take longer was because I was able to track down a coinbase support employee on the bitcoin reddit.
- RasputinsBro 8y agoSo this seems to be a pattern. The link that I posted elsewhere in this thread and the occurrence there was precisely because of poor support. (Again, I'm not affiliated with that guy in any way)
- deleted 8y ago[deleted]
- oceanghost 8y agoSame. They accidentally repeated a buy I'd made 5 or so times-- and it took almost a month for the coins to appear in my account. I ended up making a couple bucks off the deal. But I can't help but think how badly it could have gone.
- stephen_gareth 8y agoOfficial Coinbase support is non existent in my experience. There are people on the Coinbase Reddit page https://www.reddit.com/r/CoinBase/ https://www.reddit.com/r/CoinBase/ who seem to be able to move things along if you aren't getting any support from Coinbase.