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I had this happen for a domain renewal at "1&1 Internet Inc.". The card expired and it failed to autorenew, except that A) I wasn't expecting an auto-renewal an
by gxti 16y ago
I had this happen for a domain renewal at "1&1 Internet Inc.". The card expired and it failed to autorenew, except that A) I wasn't expecting an auto-renewal and B) no notification was ever sent from the company that the domain was expiring or that there was a billing issue. 6 months later the domain actually stopped working (with 6 months left on the registration, of course) and I got a collections notice for $40. I tried to reconcile with the registrar but they told me to pay up to the collector before they'd do anything, so I walked. No domain for 6 months until it expired. I check my credit yearly and have yet to see any mention of it. Of course the normal thing for domain registrars is to let it expire if no payment is received by the expiration date, but this company seems to be geared for web hosting and buddied up with an apparently shady collections agency.
- jauer 16y agoIt is actually very common for hosts to automatically renew and charge if you don't explicitly cancel the domain. Customers get upset if their domain expires, someone snaps it up, and their widely publicized email addresses stop working. Getting a late payment notice is preferable. Of course, if 1&1 never notified you there is no excuse for them sending you to a collection agency. Still, every web hosting company that I've seen sells their packages as a recurring service. If you want the service to not auto-renew then you need to explicitly cancel the service.