This is just getting stupid. This wasn't a "little fight". It was a dismissal. I'm a small time guy running a tiny little company that is just trying to get by

This is just getting stupid. This wasn't a "little fight". It was a dismissal. I'm a small time guy running a tiny little company that is just trying to get by, and honestly, I don't have time to reply to every person that emails me. Unfortunately, we are so reachable today that one must consider a non-response a negative. As in, "no". Apple's primary responsibility is to customers in honoring their purchase and providing a quality, reliable product that meets their expectations, and to their shareholders in delivering value on their investment. Ms. Isaacs is rude in her presumption that anyone at Apple is in any way obligated to reply to her. People wonder why those of us who have graduated and are well in to our working careers rant about the sense of entitlement we see in today's youth. This is a great example. "Leave us alone" is exactly the sentiment I would feel were I in Jobs' position.