"""That access to live experts — not some barely functional AI chatbot — comes with every Google One plan""" My guess is they want to collect enough data from

"""That access to live experts — not some barely functional AI chatbot — comes with every Google One plan""" My guess is they want to collect enough data from these service interactions to eventually replace the service people with AI (or even plan on A/Bing some AIs right away to see how much people notice, sort of a crow sourced turing test).