I think developers are shocked because for many it is their first time dealing with the consumer masses out there in an online world. Any small business owner w

I think developers are shocked because for many it is their first time dealing with the consumer masses out there in an online world. Any small business owner who is on Yelp knows that people can be really, really mean. Often without reason or cause. The same goes for App Store reviews. Some make completely no sense, or to a logical person, are unsupported by facts. It has to be really frustrating to see some of this stuff out there. I think Apple needs to revamp their review system. Maybe they should talk to Amazon about reviews. I find those reviews more useful.