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Can't wait for a day we'll be talking about human privilege and quotas for chatbots in call centers. /s Your observation is most likely true, though. Humans do

Can't wait for a day we'll be talking about human privilege and quotas for chatbots in call centers. /s Your observation is most likely true, though. Humans do talk to machines differently, and I'm not talking about those who swear at bots "just for fun". Personally, as soon as I'm positive I'm talking with a bot (because it doesn't respond naturally) I remove any unnecessary verbal clutter, as it is confusing for the machine and my respect for the bot (haha) is by exactly omitting what's irrelevant. Also I try to guess what keywords bot would recognize best, so I would get what exactly I'm asking for. So, "Hey, can you please help me? I'm looking for a way to configure Foo to do Bar, but stuck with error code 123. I wonder if there's any blah blah blah. Thank you very much!" becomes something like "How to configure Foo for Bar? It fails with error 123." And that if I still try to use natural language and don't go with `Foo Bar configuration error 123`. Surely, such conversation with a human would be considered impolite to say the least. The above's tech-biased, of course.

benbread 8y ago
You're not alone in doing that, though it'll be interesting to see how these boys perform when given these sort of succinct prompts and instructions, given the Google example was trained on real conversations - you may find they perform worse compared to 'natural' speech
- TomMarius 8y ago
  I wonder how it does with non-native English speaker on A2-B1 level (e.g. Chinese restaurant ran by immigrants).
mercer 8y ago
> The above's tech-biased, of course. I'm also very curious how 'normal' people would handle this. Judging by the google search queries I've seen people type, and by their interactions with chat bots, it's quite possible they won't adjust the way they talk all that much. On the other hand, tools like Siri and Alexa do seem to be teaching these same people to adjust how they talk, so maybe this won't be as much the case anymore.
danieltillett 8y ago
Do you actually get a useful answer from the bot? I don't think I have ever got a useful technical answer from any bot that was superior to just using google.

benbread 8y ago

You're not alone in doing that, though it'll be interesting to see how these boys perform when given these sort of succinct prompts and instructions, given the Google example was trained on real conversations - you may find they perform worse compared to 'natural' speech

TomMarius 8y ago
I wonder how it does with non-native English speaker on A2-B1 level (e.g. Chinese restaurant ran by immigrants).

mercer 8y ago

> The above's tech-biased, of course. I'm also very curious how 'normal' people would handle this. Judging by the google search queries I've seen people type, and by their interactions with chat bots, it's quite possible they won't adjust the way they talk all that much. On the other hand, tools like Siri and Alexa do seem to be teaching these same people to adjust how they talk, so maybe this won't be as much the case anymore.

danieltillett 8y ago

Do you actually get a useful answer from the bot? I don't think I have ever got a useful technical answer from any bot that was superior to just using google.