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How does Uber not have experience operating a physical business? They actually have customer support etc (Google has it for minimal products).
by czardoz 8y ago
How does Uber not have experience operating a physical business? They actually have customer support etc (Google has it for minimal products).
- WisNorCan 8y agoAnswering the phone is very different than operating a local physical products company. Mechanical failures, repairs, accidents, charging the vehicles, vandalism, etc. etc. Think about how hard it is for consumer companies to sell to enterprises. Microsoft is terrible at consumer. Google is terrible at enterprise. This is a much bigger leap than consumer -> enterprise. Uber and Waymo both have a lot to learn here. That’s why I think companies like Avis etc are potential unorthodox acquisitions that we will see.
- mandeepj 8y ago> Microsoft is terrible at consumer. care to explain more?
- WisNorCan 8y agoIE, Messenger, Hotmail, Windows, Skype are all examples of products in the #1 position that Microsoft mismanaged and lost. Microsoft’s success in coming from behind is even worse: Windows Phone, Zune, Spaces (!) There are minor exceptions. Xbox was incubated in a different group and only survived because they kept Microsoft’s crazy ideas out. Even there Xbox is falling behind PS under Satya. In Enterprise, Microsoft is incredible. Azure is serious competition for AWS. Teams will take share in the slack category. Office is a monster business.
- mandeepj 8y agoI'm sorry to say - you are a bit disconnected. IE reincarnated as Edge Hotmail -> Outlook (one of the best if not the best) Windows (Hugely popular. Windows 10 is the best so far) Skpye (Unreasonable baby cries) Xbox one, Hololens - going good so far
- havetocharge 8y agoWhat is Edge?
- mandeepj 8y agohttps://en.wikipedia.org/wiki/Microsoft_Edge https://en.wikipedia.org/wiki/Microsoft_Edge
- havetocharge 8y agoI see. Objectively, it has a long way to go in ways of adoption before it can be deemed a success.