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The fact that the keys occasionally stop working is a problem. The bigger problem is that this can't be fixed in stores, and it takes 13 days to get your compu
by Alex3917 9y ago
The fact that the keys occasionally stop working is a problem.
The bigger problem is that this can't be fixed in stores, and it takes 13 days to get your computer back once you ship it to Apple.
- Stratoscope 9y agoYikes. On pretty much any ThinkPad except for the X1 series, replacing the keyboard is a five minute task you can do yourself, and Lenovo will overnight you a new keyboard. The only tool needed is a #1 Philips screwdriver. Alas, the X1 Carbon and X1 Yoga abandoned this design. The keyboard is no longer a CRU (Customer Replaceable Unit). It's a complete teardown to get to it. But if you get the onsite service option they will send someone out the next business day to replace it.
- kalleboo 9y agoOnce upon a time, Apple keyboards were just two hooks and a hinge away from replacement (and RAM was right under there too) http://www.laptoppartstore.com/uploads/9/3/9/4/9394972/5075539_orig.jpg http://www.laptoppartstore.com/uploads/9/3/9/4/9394972/50755...
- robbyt 9y agoIve brought my 2017 mbp to the Apple store in soho (NYC) twice to get stuck keys fixed. Both times it took about 10mns. (and they said they fix the new keys very frequently...)