Yes. When you take a deposit for an expensive thing, it's extremely important to offer as easy of a refund as possible for as long as possible. That means you'l

Yes. When you take a deposit for an expensive thing, it's extremely important to offer as easy of a refund as possible for as long as possible. That means you'll lose customers. Tesla did the same thing for Model S and Model X preorders, and their customers were happy with it.