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I've mentioned it before, but I'll recommend them again: Crucial Conversations and Crucial Accountability (they're almost the same book). They might not be the
by i_dont_know_ 8y ago
I've mentioned it before, but I'll recommend them again: Crucial Conversations and Crucial Accountability (they're almost the same book).
They might not be the communication skills you meant, but they've helped me figure out how I want to structure conversations so they don't go weird.