3 ms·
I'm curious why you say Slack was undifferentiated. When you use a product many, many times per day in small bursts, small increases in ergonomics and decreases
by kornish 8y ago
I'm curious why you say Slack was undifferentiated. When you use a product many, many times per day in small bursts, small increases in ergonomics and decreases in friction start to add up fast.
- karthikb 8y agoBut those small increases aren't apparent unless you're using the product many times a day - chicken and egg. The issue is that for many products in this class, churn is so quick that you need to be convinced to stick around long enough for the decreases in friction to actually have time to accumulate. Hence marketing spend.
- Eridrus 8y agoI was using Flowdock at the time Slack started getting a lot of funding/attention and Slack's lack of threading was the only real difference I saw when I tried it out, which was definitely not an improvement to ergonomics for me :)