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Dick Costolo (Twitter COO, Feedburner founder) wrote a great article about the organizational impact of the office lay-out back in 2007 - http://www.burningdoor

Dick Costolo (Twitter COO, Feedburner founder) wrote a great article about the organizational impact of the office lay-out back in 2007 - http://www.burningdoor.com/askthewizard/2007/09/no_offices.html http://www.burningdoor.com/askthewizard/2007/09/no_offices.h... - he's for Open Plan offices. He says they increase interdepartmental communication, which is true in my experience.

jordanb 16y ago
I cringed when he described engineering "being able" to listen to support people talk with clients all day long. There is nothing worse than hearing one side of phone conversations when I'm trying to concentrate; it's like having a power drill grinding into my temple. It seems like a lot of management types love open-plan offices because of the opportunities for serendipitous communication. I understand that, and can see the value if you're a CEO and your job is to be on top of things. But a programmer's job is to be on the bottom of things. Hearing about some change to some component through the office chatter is completely immaterial to me and my day unless I'm actually working on that specific piece of code at that moment. All "being on top of things" means is that I'm distracted from the stuff I need to focus on.
- mattgratt 16y ago
  This is the chief argument against open plan offices - it can be difficult for people involved in intense mental work to concentrate. Would headphones w/ noise cancellation help? Even if you didn't play music through them?
  - bconway 16y ago
    Yes, and I've done so in the past, but it gets uncomfortable by the 8 hour mark.
  - cma 16y ago
    >Would headphones w/ noise cancellation help? Even if you didn't play music through them? KISS; sounds like some really expensive ear plugs.
    - stuartm 16y ago
      Earplugs are definitely a simple solution, but have the drawback of not being highly visible to people around you. When I need to concentrate, I wear my big Sennheiser headphones - often not even plugged into an audio source. They are very comfortable for long periods, block out most of the noise, and (best of all) they send a clear "do not disturb" message to anyone thinking of interrupting.
- earl 16y ago
  This. A million times, this. It drives me fucking insane when I'm trying to work stuff out mentally to hear people speaking. Edit: ear buds aren't great since I'd like to still hear in 10 years, plus, in my ears, they get uncomfortable around hour 4-5. And I've tried the full variety of foam and hard, medium, and soft plastic that Shure offer; they still get uncomfortable after long enough.

jordanb 16y ago

I cringed when he described engineering "being able" to listen to support people talk with clients all day long. There is nothing worse than hearing one side of phone conversations when I'm trying to concentrate; it's like having a power drill grinding into my temple. It seems like a lot of management types love open-plan offices because of the opportunities for serendipitous communication. I understand that, and can see the value if you're a CEO and your job is to be on top of things. But a programmer's job is to be on the bottom of things. Hearing about some change to some component through the office chatter is completely immaterial to me and my day unless I'm actually working on that specific piece of code at that moment. All "being on top of things" means is that I'm distracted from the stuff I need to focus on.

mattgratt 16y ago
This is the chief argument against open plan offices - it can be difficult for people involved in intense mental work to concentrate. Would headphones w/ noise cancellation help? Even if you didn't play music through them?
- bconway 16y ago
  Yes, and I've done so in the past, but it gets uncomfortable by the 8 hour mark.
- cma 16y ago
  >Would headphones w/ noise cancellation help? Even if you didn't play music through them? KISS; sounds like some really expensive ear plugs.
  - stuartm 16y ago
    Earplugs are definitely a simple solution, but have the drawback of not being highly visible to people around you. When I need to concentrate, I wear my big Sennheiser headphones - often not even plugged into an audio source. They are very comfortable for long periods, block out most of the noise, and (best of all) they send a clear "do not disturb" message to anyone thinking of interrupting.
earl 16y ago
This. A million times, this. It drives me fucking insane when I'm trying to work stuff out mentally to hear people speaking. Edit: ear buds aren't great since I'd like to still hear in 10 years, plus, in my ears, they get uncomfortable around hour 4-5. And I've tried the full variety of foam and hard, medium, and soft plastic that Shure offer; they still get uncomfortable after long enough.