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ISPs routinely invest in things that I didn’t ask for: “helpfully” trying to resolve my web typos to their own ad servers, trying to inject pop-ups into HTML st
by makecheck 8y ago
ISPs routinely invest in things that I didn’t ask for: “helpfully” trying to resolve my web typos to their own ad servers, trying to inject pop-ups into HTML streams, wanting to install unnecessary software to “use the Internet”, expecting me to rent equipment that could be bought, etc.
Meanwhile, there is little evidence of investment in things I actually expect an ISP to do. No upgrades to quality of service (except that fateful day when Google Fiber came to town and “miraculously” everything improved practically the next day). Not even an option to have cheap, basic Internet, which you know damned well they CAN do; instead, ridiculous things like “only if bundled with a landline phone” (WHAT?!?). One mystery fee after another. Absolute garbage service, everything from “we will arrive between 1 and 5” meaning “we showed up at 11:30 and you weren’t there, reschedule”, to phone calls about service outages that they seem to be utterly clueless about. A single customer probably gives them at least $1000 a year, what the hell do these people do?
- defterGoose 8y agoAnd then on top of those things they have the audacity to refer to things like developing new pricing models as "innovation".
- r00fus 8y agoI always read "innovation" as rent seeking opportunities when a company says it.