> High-quality publishers were losing out to sketchy clickbait factories. Users were spending tons of time on social media, but they weren’t necessarily happier

> High-quality publishers were losing out to sketchy clickbait factories. Users were spending tons of time on social media, but they weren’t necessarily happier or better informed. Platforms built to empower the masses were rewarding extremists and attention seekers instead. In order to believe that technology will solve the problem, you have to also believe that technology is the problem. It's not, though. We are the problem. We were already extremists and attention seekers. Social media just amplified that. Any platform, no matter how set up, will be gamed to take advantage of human nature.