I had the same experience with a fan in my System76 laptop, though I was a week or so out of warranty so I had to pay $40 and install it as well. That combined

I had the same experience with a fan in my System76 laptop, though I was a week or so out of warranty so I had to pay $40 and install it as well. That combined with an internal standoff in the corner breaking within the first month, causing the laptop to flex open like a book, really killed any confidence I had in their build quality.