Yea, based on our experience with SfB I'm frankly a little gobsmacked there are any enterprise clients with an overwhelmingly positive take on their experience.

Yea, based on our experience with SfB I'm frankly a little gobsmacked there are any enterprise clients with an overwhelmingly positive take on their experience. I mean, they tout GE, a company in the middle of an incredibly well documented and historically expensive failure of a transition to a "digital" company. Probably not the best example. You'll have millions of minutes spent in Skype to wave around when getting everyone actually able to hear and participate takes several minutes on top of every meeting and call. Right now we've got Slack, WebEx, and SfB. SfB is by far, the worst experience of the 3. Big meetings are on WebEx, and pretty much everyone uses Slack for ad-hoc stuff now. SfB is just too damned painful. The program has awful UI/UX, calls rarely work, connectivity is a dice-roll most days, copy/paste(this is 2018, come on) is hilariously bad, viewing any kind of cohesive chat history is a disaster. It's pretty bad when a recently added feature(calls) to an Electron-based chat app already provides a better UX vs. a multi-year incumbent created expressly for the same purpose. Another comment summed it up pretty well: "enterprise" software has become synonymous with "stopped trying".